Frequently Asked Questions

Find answers to the most common questions about MiCasa stores, products, and services.

What is MiCasa?

MiCasa is an Italian department store chain offering home products, household goods, décor, seasonal items, and everyday essentials.

Does MiCasa offer online shopping?

MiCasa mainly operates through physical stores in Italy. Online availability may vary for selected items or promotions.

Where are MiCasa stores located?
  • Pontedera
    Via Indipendenza, 56025 Pontedera (PI)
    Phone: +39 366 209 5898
    Hours: 9:00 am – 8:00 pm
  • Alessandria
    Corso Giuseppe Romita, 50, 15121 Alessandria (AL)
    Phone: +39 345 873 9269
    Hours: 9:00 am – 8:30 pm
  • Colle di Val d’Elsa
    Località Belvedere, Siena
    Phone: +39 333 198 7869
    Hours: 9:00 am – 8:00 pm
  • La Spezia
    Piazza Giacomo Matteotti, 2
    Phone: +39 389 825 5956
    Hours: 9:00 am – 8:00 pm
  • Pisa – Via Pascoli
    Via Giovanni Pascoli, 8
    Phone: +39 377 575 9586
    Hours: 9:00 am – 8:00 pm
  • Pisa – Cascine
    Viale delle Cascine, 1
    Phone: +39 333 198 7869
    Hours: 9:00 am – 8:00 pm
What is the return policy?

Returns or exchanges are accepted within 14 days of purchase, with the original receipt and unused items.

Which payment methods are accepted?

MiCasa accepts cash, debit cards, credit cards, and standard electronic payment methods.